Automatic Tagging


Use Clarabridge Engage to automatically identify topics of social conversations and route mentions to the right agent at the right time. Much faster and more effective than manual tagging, this feature allows agents to focus on the outcomes rather than the process.

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Our mission is to help businesses win the hearts of their customers. We achieve it through our award-winning leadership, best-in-class technology, and experience with hundreds of major brands.

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${comment.user__first_name}$ ${comment.user__last_name}$

${ new Date(comment.created_at).getFullYear() + "/" + new Date(comment.created_at).getMonth() + "/" + new Date(comment.created_at).getDate() + " " + new Date(comment.created_at).getHours() + ":" + new Date(comment.created_at).getMinutes() }$

${response.user__first_name}$ ${response.user__last_name}$ modifier

${ new Date(response.created_at).getFullYear() + "/" + new Date(response.created_at).getMonth() + "/" + new Date(response.created_at).getDate() + " " + new Date(response.created_at).getHours() + ":" + new Date(response.created_at).getMinutes() }$
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