Channel Identification

Description

Amazon Transcribe is able to process audio and video where each speaker is recorded on different channels. Contact centers stand to benefit significantly by submitting a single audio file to Amazon Transcribe, which will identify each channel and produce a single transcript with annotated by channel labels.

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Amazon Web Services

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 165 fully featured services from data centers globally. Millions of customers —including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs.

Link to provider website

Pricing

$0.0004 per second (billed monthly)

Usage is billed in one-second increments, with a minimum per request charge of 15 seconds.

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