- - Speech-to-text

Description

EpiAnalytics automatically provides structure for your call recordings whether you are monitoring calls for sales or support issues. Listen to every call the same way a person would listen to a call or audio recording. Their solution categorizes and scores calls to identify call types, determine how calls ended, uncover sales and support insights, evaluate agent performance, and pinpoint compliance risks.

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Epianalytics

EpiAnalytics' real-time text and sentiment analysis powers the world’s leading brands by transforming unstructured data, customer and employee feedback, and voice recordings into valuable insight that is utilized across an organization to power business decision-making.

Pricing

Quote upon request

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