Speech Analytics

Description

Evaluate and categorize calls at scale to build scorecards, reports, dashboards and KPI's\nWe created VoiceBase Speech Analytics with a revolutionary query and categorization solution. Now analysts can inspect calls with previously unattainable granularity and visualize those results using their existing BI tools. Speech Analytics was designed to work with imperfect transcripts and poor audio quality to optimize for real-world results.

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Voicebase

VoiceBase is revolutionizing speech analytics and data extraction from spoken information. Our proprietary technology gives businesses the power to make data-driven decisions to empower every team throughout the enterprise, not just the contact center. We build with industry-leading machine learning and natural language processing models, bringing the best of AI-Powered Speech Analytics to the world.

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Quote upon request

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